What is offshoreOutsourcing?
Offshore outsourcing is the process of outsourcing IT or IT-supported processes and services to a service provider in another country. It is a form of the outsourcing process that uses a service provider who is not in the same country and often not on the same continent as the company paying for services.
Offshore outsourcing is primarily an IT business model to develop, deliver and manage IT services at significantly lower costs. This is usually done by finding and shortlisting service providers over the internet and contacting and communicating with them via email, phone or VoIP.
As soon as an agreement has been concluded between the client and the contractor, the contractor or service provider delivers the agreed services remotely. This is usually in the form of website design, development, software development, content writing, network administration, customer service, and other support services.
North American companies are some of the largest offshore outsourcers of IT-related processes for individuals and organizations in Asian countries.