What is cloud operations?
Cloud operations encompass the process of managing and delivering cloud services and infrastructure to an internal or external user base. This includes ensuring peak performance and maintaining availability to meet customer needs and expectations and to meet Service Level Agreement standards. This also includes ensuring security and compliance as well as monitoring all operating costs.
Cloud-Operationen bestehen aus dem business oder Betrieb einer Cloud-Infrastruktur und -Umgebung. Es wird vom Management ergänzt, um sicherzustellen, dass alle Prozesse und Ressourcen ordnungsgemäß verwaltet werden, um den reibungslosen Betrieb der Cloud zu gewährleisten.
Cloud operations are intended to achieve the following goals:
Deliver cloud services and / or infrastructure
Optimize performance and capacity and ensure proper resource management regardless of the platform used or the location of the infrastructure
Make service level agreements
Maintain compliance and configuration
Automate service, change management and chargeback
Maintain transparency and correct dosage
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