What is Zoho Office Suite?
Zoho Office Suite is the comprehensive suite of online office tools from Zoho Corporation. It includes online collaboration and productivity applications that can be accessed through a web browser. Zoho applications are based on cloud computing technology, where services are hosted on remote servers and networks.
Zoho started out in 2005 as a private company with offices in the US, India, Singapore and Japan and was developed to serve computer users worldwide.
Zoho Office Suite applications are popular business, Information management- and productivity solutions. Zoho Office Suite is the perfect example of Software as a Service (SAAS). As of 2011, Zoho offered 22 free online applications to individual users, including customer relationship management (CRM), project management, web conferencing, billing, chat, email and calendaring. Customer prices for companies are set and scaled according to business requirements.
Zoho apps and features include:
Zoho Projects: The Project planning helps to adhere to the project plans. A milestone function offers simple progress monitoring. Time sheet / shipment invoice functions offer convenient work logging. Bug Tracker enables instant tracking and troubleshooting. Project teams can work together for reasons of efficiency. The Zoho project management and planning software can be easily integrated into Google Apps.
Zoho Support: A ticket management feature that enables effective support request management for large volumes and simple contract and service level agreement (SLA) management. Also contains an article repository that is available for future use by the Knowledge Base facility.
Zoho CRM: Enables the automation of sales processes, the hierarchical hierarchy on several levels and the integration of emails